What's New

SummaryA few refinements landed today: a mobile display issue on the Japanese homepage is fixed, Japanese-language customer reviews for JapanTollReceipts now load more reliably, and the Customer Testimonials page gained a small 'last verified' indicator.

SummaryA focused round of usability improvements landed today: keyboard navigation now works smoothly from the very first click on every page, the full-screen photo viewer on Signboards pages is easier to navigate with Tab and Escape, and service pages load a touch more efficiently.

SummaryThis release improves the reliability of viewing toll usage history behind the scenes. When looking at a very large period — such as a full billing month that covers a large batch of trips — the usage view could previously take too long and fail to load. Now the trip records load promptly and are always shown first; the running grand total is calculated separately and, for exceptionally large periods, simply shows as unavailable with a clear note rather than holding up the whole page. Normal and smaller date ranges are unaffected and continue to show exact totals instantly. Importantly, no billing rules, toll calculations, deposit amounts, permissions, or account policies were changed by this release.

SummaryThis release makes our public customer-growth analytics reports update promptly and stay consistent with each other. Previously, after new customer information was added behind the scenes, some analytics pages could briefly show older totals than others; now every report refreshes together within moments of a change, so the numbers you see always line up. We also added a clear 'Data last synced' time (shown in Japan Standard Time) right beneath the headline on the customer-growth and Okinawa reports, so you and your partners can see at a glance exactly how current the figures are. Importantly, no billing rules, toll calculations, deposit amounts, permissions, or account policies were changed by this release.

SummaryThis release strengthens how we protect your personal information and makes our behind-the-scenes account imports more reliable. Newly imported customer records are now always stored using the same strong encryption we use for new sign-ups, and an import will safely stop with a clear, recoverable message rather than ever saving information unprotected. We also improved how imports recognise existing customers — so long-standing accounts and newly protected accounts are matched correctly and duplicates are prevented. Failed notification emails can now be safely retried, and file uploads fail more gracefully when storage is temporarily unavailable. A broader set of automated security and reliability tests now runs against the system. Importantly, no billing rules, toll calculations, deposit amounts, permissions, or account policies were changed by this release.

SummaryThis release focuses on reliability and safety behind the scenes. We made our internal Admin operations pages more dependable, so that a temporary connection hiccup can no longer be mistaken for an empty list or an 'all clear' result — instead you now see a clear local error message with a Retry option. We also improved sign-in and session-expiry handling, strengthened the protection of customer information in Admin responses, and hardened our AI assistant's validation and failure handling. A broader set of automated reliability and failure-recovery tests now runs against the system. Importantly, no customer billing rules, deposit amounts, toll calculations, permissions, or account policies were changed by this release.

SummaryA focused performance pass on the images used across our early-access and marketing pages. Header and banner photos now ship in a modern, far more compact format (with an automatic fallback for any older browser that needs it), cutting those images down by roughly 90% with no visible loss in quality. Banner images further down a page are also no longer downloaded until they actually scroll into view. Pages with these images now finish loading noticeably faster, especially on mobile connections. No customer action is required.

SummaryLive Reporting now counts completed reports by individual ETC card. Daily, weekly, monthly, onboarding, historical backfill, and custom report activity is represented accurately, and the totals reconcile across both report type and how each report was triggered. Scheduled reliability stays focused on scheduled daily, weekly, and monthly reporting. Duplicate records and retries no longer inflate the totals, and any record that cannot be safely attributed to a specific report and ETC card is shown separately rather than estimated. Weekly and monthly reporting now includes stronger per-card operational tracking, and a brief recording interruption is visible to our team and repairable without ever resending your reports. Historical Live Reporting totals were corrected through improved aggregation only, without changing any historical customer data. No customer action is required.

SummaryOur key legal pages now read fully in Japanese. The Terms of Service, the Customer User Agreement, the Road Operator Rules directory and the Specified Commercial Transactions disclosure are all available in natural Japanese, replacing the earlier "in preparation" notice. Company details, prices, deposit amounts, dates and official registration numbers are kept exactly the same as in the English versions. The Road Operator Rules page title and summary now also appear in Japanese when sharing the page. The main legal index remains "in preparation" until its remaining documents are fully translated and reviewed.