What's New
Track approved public updates across the operated services·Last Updated: Aug 7, 2026 · 10:54 JST
SummaryA quick note from the team on what we've been working on lately. The last couple of weeks have been heavily focused on under-the-hood work — making our APIs more reliable, tightening up partner data feeds, and continuing the build-out of the seamless JapanTollReceipts.jp integration so that when our sister service launches, switching between your toll receipts and your ETC card feels like one continuous experience.
- ImprovementBehind-the-scenes reliability work across our APIs
Several of the smaller APIs that quietly power features like customer counts, testimonial counts, and milestone data have been hardened so they self-heal from temporary network blips and report their own health. Nothing in the customer-facing experience changes — these are the kinds of upgrades that pay off only by you not noticing anything when something would otherwise have gone wrong.
- ImprovementCloser integration with JapanTollReceipts.jp
We've been spending considerable time on the JapanTollReceipts.jp connection to make sure that, when our sister site launches on 12/31/2026, your toll receipts and your ETC card management feel like one seamless experience. Behind the scenes, both teams have aligned on a shared data contract, real-time updates flow over a secure signed channel, and matching diagnostics on both sides let the operations teams verify the connection is healthy in a single check.
- ImprovementPolish on the toll-receipt delivery interface
Quite a bit of design and engineering time has been invested in the receipt delivery interface itself — how reports arrive, how easy they are to download in bulk for expense claims, and how readable they look on both desktop and mobile. The goal is that, from the first 12/31/2026 receipt onwards, everything feels finished, not first-cut.
SummaryJapan Toll Receipts went live. Early access is open and filling — drivers and businesses are signing up now to claim a spot toward our 100,000-member community. Alongside the launch we sharpened the entire signup experience on our campaign pages, brought our partner community into one shared member count, made confirmation and report emails more reliable, and improved Japanese readability across the site.
- New FeatureThe service is live
Japan Toll Receipts is now publicly available — sign up, connect, and start receiving organized toll receipts and reports.
- New FeatureEarly access is open — and people are joining
Our early-access list is live and filling up. New members are signing up right now, and the homepage shows live spots remaining toward our 100,000-member goal.
- ImprovementOne shared community count
The live member counter now reflects our combined early-access community across partners, so the number you see is the true shared total toward 100,000.
- ImprovementSmarter, faster signup on campaign pages
Landing pages for our ad campaigns now pre-select the right account type, show live availability, and remove friction so signing up takes fewer steps.
- ImprovementReliable confirmation and report emails
Improved email delivery and monitoring so your confirmation and report emails land dependably.
- ImprovementNatural Japanese line breaks site-wide
Smart Japanese line-breaking rolled out across the site so copy reads naturally on every screen size.
- ImprovementLaunch-day stability
Close monitoring and stability improvements throughout launch day to keep registration and sign-in smooth.
SummaryBusiness and Government organizations managing 100 or more active ETC cards now receive a dedicated account manager — a single point of contact, available in English or Japanese, at no additional cost. Every customer keeps full access to our support team.
- New FeatureA single, bilingual point of contact
Onboarding, bulk card setup, vehicle assignment, group permissions, reporting, and operational guidance — handled with you on an ongoing basis.
- ImprovementSupport for everyone
Every customer keeps access to our support team; managing 100 or more cards simply unlocks the dedicated benefit.
SummaryWe are building tools for businesses and government organizations to manage large numbers of ETC cards, vehicles, teams, and reports in one place — with each team member seeing only what they should.
- New FeatureETC card management hub
A central place to organize and track many ETC cards across an organization.
- New FeatureVehicles, teams, and permissions
Group vehicles and people, and give each team member access to only what they need.
- ImprovementReports and oversight dashboards
Operations and health overviews to keep large fleets organized and spot items that need attention.
- ImprovementBuilt to scale for large fleets
Performance improvements so the tools stay fast even for very large organizations.
SummaryYour Early Access confirmation email now lists the information you entered when you signed up, so you have a clear record of your request. We also made behind-the-scenes improvements to help confirmation emails arrive dependably.
- ImprovementYour details in the email
The confirmation email now shows the information you entered, such as your email and any name or organization.
- ImprovementMore reliable delivery
Behind-the-scenes improvements help confirmation emails arrive dependably.
SummaryOn phones, a slim header now shows our estimated public launch date (December 31, 2026) and the number of days remaining — on every page. Tap it to open this changelog and follow along with what we are building. On larger screens the existing launch countdown is unchanged.
- ImprovementMobile launch countdown header
A simple, professional countdown — estimated launch date and days remaining — now appears at the top of every page on mobile.
- ImprovementOne tap to the changelog
Tapping the mobile countdown opens this changelog, making it easy to follow our progress toward launch.
SummaryA new bilingual guide explains how to stop logging into the official ETC Usage Inquiry Service every month and instead receive your ETC usage statements (PDF + CSV) automatically by email after authorized setup. It covers the official data source, retention limits, and how Japan Toll Receipts — an independent service, not affiliated with NEXCO, the official ETC Usage Inquiry Service, or toll operators — helps organize records for accounting review. We also linked to it from our most-read ETC guides so it is easy to find.
- New FeatureETC usage automation guide (JA/EN)
A new help guide on receiving ETC usage statements automatically by email, with a clear note that JTR is independent and not affiliated with NEXCO, the official ETC Usage Inquiry Service, or toll operators.
- ImprovementEasier to find from related guides
Added clear links to the new guide from our most-read ETC usage-statement and ETC Usage Inquiry Service pages.
SummaryPremium personal accounts can now set per-card rules for family vehicles — keep the family default list, or customise exactly which vehicles a specific ETC card is for (for example, a child’s card limited to one car). Each family vehicle now also shows, at a glance, which ETC cards currently authorise it. Separately, a new Self-Rescue help request lets you describe an account or setup issue by category and track its status — with a clear reminder never to enter passwords or secret answers.
- ImprovementPer-card authorised-vehicle rules
On the Family Vehicles page, each ETC card can use your family default list or be customised with its own set of vehicles — useful when one card should only ever be used with a specific car.
- ImprovementSee which cards authorise each vehicle
Every family vehicle now shows the ETC cards that currently authorise it, marked as default or customised, so the whole setup is easy to understand at a glance.
- ImprovementNew Self-Rescue help request
Stuck on setup or your account? Submit a categorised help request and follow its status. We’ll guide you securely — and you never need to share passwords or secret answers.
SummaryWhen you run a custom report, the live status panel now shows clearer, step-by-step progress in real time — request received, secure connection, submitting your search, fetching records, building your bilingual report, and delivery — so you can watch the work happen. And if something does not complete, you now see a clear, specific reason in plain language (for example: a sign-in issue, no records found for the selected period, a temporary service slowdown, or a report awaiting review) instead of a generic “failed”. Sensitive technical details are never shown — only a friendly explanation and, where helpful, what to do next.
- ImprovementStep-by-step live progress while a report runs
The live status panel narrates each stage of a running custom report in real time, so you can see exactly where it is — connecting, searching, fetching records, building your report, and sending — instead of waiting on a single spinner.
- ImprovementSpecific, plain-language failure reasons
If a report does not complete, you now see a clear, specific category in plain language — such as a sign-in issue, no records for the period, a temporary slowdown, or a report awaiting review — instead of a generic “failed”, plus a one-click retry where appropriate.
- Bug FixInternal error text no longer shown to customers
Report failure details now show only a friendly, safe explanation. Raw internal technical text is never displayed on customer screens.
SummaryWe cleaned up where the Government & Public-Sector pages live so nothing gets lost and the footer stays tidy. The footer’s Government section was overloaded with deep reference links, which made it long and uneven — it now shows only the main customer-facing pages (Overview, Vehicle Toll Resources, Features, Approved Vehicle Registry, Unapproved Vehicle Review, Pricing, Start 1-Year Free Trial). The detailed reference pages now live in two organized places instead: the Government Vehicle Toll Resources hub, grouped into clear neutral categories, and the human Sitemap page, which has a fully organized Government & Public-Sector index. Pages that had been pulled out of the top navigation — including Plate Types — are now properly listed in both places so they stay discoverable. All page metadata, canonical URLs, and structured data were preserved.
- ImprovementFooter reorganized & balanced
The Government & Public-Sector footer section no longer lists every research page — it shows only the seven main customer-facing links, so the footer is shorter, more even, and easier to scan on every screen size.
- ImprovementResources & References grouped into categories
The Government Vehicle Toll Resources hub is now the single doorway for all Government reference pages, grouped into clear labelled neutral categories — and previously hard-to-find pages such as Plate Types are now included so nothing gets orphaned.
- ImprovementSitemap page: organized Government index
The human Sitemap page now carries the full Government & Public-Sector index, split into organized neutral sections (Main Pages; Reference & Resources; Vehicle & Plate References) — so the full structure is discoverable without bloating the footer. All routes remain in the SEO sitemap.xml with EN/JA alternates.
Public updates, protected details.
This page shows approved public updates only. Internal plans, private customer information, and sensitive operational details are not displayed.