An ETC card service built for foreign residents in Japan.

• English-speaking ETC specialists

  Bilingual English and Japanese ETC specialists handle questions across signup, billing and toll usage.

• Ideal for deployed personnel

  No charges are billed during months when the card is unused — ideal when you are deployed or away from Japan.

• Monthly invoice & yearly tax report

  Consolidated monthly toll invoices and an end-of-year ETC tax report are generated for you automatically.

• 24/7 billing dashboard

  A 24/7 customer dashboard shows your status, ETC usage, invoices and account information whenever you need it.

• ETC discounts & commuter mileage

  Time, distance and holiday discounts plus commuter mileage credits via the new 2030 ETC card are reflected in your account.

• Travel claim receipts on demand

  Request PDF toll receipts for any date range — useful for business travel claims and expense reporting.

• Pricing

  Setup, deposit and monthly pricing details are kept current on the JapanETCcard site.

  View on siteJapanETCcard.com
• Issuance Dates

  Application-to-shipping timelines and processing dates — published in advance.

  View on siteJapanETCcard.com
• Refer & Earn ¥3,000

  Refer a new customer and receive ¥3,000 once their account is active.

  View on siteJapanETCcard.com

• 4.40.0

  Jul 25, 2026 · 05:27 JST

  Reliable Toll Usage History

  This release improves the reliability of viewing toll usage history behind the scenes. When looking at a very large period — such as a full billing month that covers a large batch of trips — the usage view could previously take too long and fail to load. Now the trip records load promptly and are always shown first; the running grand total is calculated separately and, for exceptionally large periods, simply shows as unavailable with a clear note rather than holding up the whole page. Normal and smaller date ranges are unaffected and continue to show exact totals instantly. Importantly, no billing rules, toll calculations, deposit amounts, permissions, or account policies were changed by this release.

• 4.39.0

  Jul 14, 2026 · 16:51 JST

  Live Analytics & Freshness Indicator

  This release makes our public customer-growth analytics reports update promptly and stay consistent with each other. Previously, after new customer information was added behind the scenes, some analytics pages could briefly show older totals than others; now every report refreshes together within moments of a change, so the numbers you see always line up. We also added a clear 'Data last synced' time (shown in Japan Standard Time) right beneath the headline on the customer-growth and Okinawa reports, so you and your partners can see at a glance exactly how current the figures are. Importantly, no billing rules, toll calculations, deposit amounts, permissions, or account policies were changed by this release.

• 4.38.0

  Jul 11, 2026 · 01:34 JST

  Data Protection & Import Reliability

  This release strengthens how we protect your personal information and makes our behind-the-scenes account imports more reliable. Newly imported customer records are now always stored using the same strong encryption we use for new sign-ups, and an import will safely stop with a clear, recoverable message rather than ever saving information unprotected. We also improved how imports recognise existing customers — so long-standing accounts and newly protected accounts are matched correctly and duplicates are prevented. Failed notification emails can now be safely retried, and file uploads fail more gracefully when storage is temporarily unavailable. A broader set of automated security and reliability tests now runs against the system. Importantly, no billing rules, toll calculations, deposit amounts, permissions, or account policies were changed by this release.

• 4.37.0

  Jul 9, 2026 · 20:09 JST

  Reliability & Security Improvements

  This release focuses on reliability and safety behind the scenes. We made our internal Admin operations pages more dependable, so that a temporary connection hiccup can no longer be mistaken for an empty list or an 'all clear' result — instead you now see a clear local error message with a Retry option. We also improved sign-in and session-expiry handling, strengthened the protection of customer information in Admin responses, and hardened our AI assistant's validation and failure handling. A broader set of automated reliability and failure-recovery tests now runs against the system. Importantly, no customer billing rules, deposit amounts, toll calculations, permissions, or account policies were changed by this release.

• 4.36.0

  Jul 4, 2026 · 06:05 JST

  Legal Pages in Japanese

  Our key legal pages now read fully in Japanese. The Terms of Service, the Customer User Agreement, the Road Operator Rules directory and the Specified Commercial Transactions disclosure are all available in natural Japanese, replacing the earlier "in preparation" notice. Company details, prices, deposit amounts, dates and official registration numbers are kept exactly the same as in the English versions. The Road Operator Rules page title and summary now also appear in Japanese when sharing the page. The main legal index remains "in preparation" until its remaining documents are fully translated and reviewed.

Common questions about JapanETCcard.com

• Who is JapanETCcard for?

  JapanETCcard supports foreign residents in Japan, U.S. military families, embassy staff, and international companies whose drivers use the expressway network. Both English and Japanese are first-class support languages.
• Is JapanETCcard an official NEXCO card?

  No. JapanETCcard.com is an independent ETC card support service. It is not affiliated with NEXCO, the ETC Usage Inquiry Service (MEISAI), or any toll-road operator's official issuance program.
• How long has JapanETCcard been operating?

  Since 2013. We started in Yokosuka, Kanagawa, and have grown a focused customer base across Japan in both English and Japanese over the last 13+ years.
• What support languages does JapanETCcard offer?

  All customer-facing communications — signup, dashboard, billing notes and email support — are available in both Japanese and English from the same trained team.
• Is there a free trial?

  Yes. New accounts include a 60-day free trial of the account dashboard so customers can verify the experience before committing.